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Report links to be send with FQDN

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Summary 

The customer is experiencing issues with Report download links that use the localhost URL (e.g., https://localhost/remotereporter//view_report_data.php?). When emailed to external users, these links do not function properly. To resolve this, the customer wants to replace "localhost" with the Fully Qualified Domain Name (FQDN) that is accessible both internally and externally.

 

Solution

To resolve this issue, we need to make changes on both the WebAdmin side and the Reporter server.

On the Reporter server, we should add the Fully Qualified Domain Name (FQDN) to the /etc/hosts file.

On the WebAdmin side, we need to add the FQDN to the reporter settings.

FQDN.png

 

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