Dan Thompson
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Recent activity by Dan Thompson-
Client Filter 11.10 EA Release (March 7, 2023)
The Netsweeper Client Filter 11.10 EA is now available. This is the first release of the Client Filter 11 adding some initial higher risk improvements for both Windows and MacOS. The Netsweeper Cli...
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Client Filter 10.50 GA Release (Feb. 7, 2023)
The Netsweeper Client Filter 10.50 GA is now available for all customers. This release builds on the stability and proven features of the Netsweeper Client Filter and provides customers with some m...
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Client Filter 10.40 EA Release (Jan. 10, 2023)
The Netsweeper Client Filter 10.40 EA is now available. This release updates a lot of shared libraries to the latest release along with adding some new functionality for Windows to watch the regist...
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Client Filter 10.30 EA Release (Dec. 6, 2022)
The Netsweeper Client Filter 10.30 EA is now available. This release updates a lot of shared libraries to the latest release along with adding some new functionality for Windows to watch the regist...
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WAgent 4.40 EA Release (April 10, 2023)
Netsweeper is pleased to announce the Netsweeper Workstation Agent 4.40 EA release. This release improves security on all platforms by enforcing https certificate validation unless the new -k argum...
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WAgent 4.30 EA Release (Feb. 15 2023)
Netsweeper is pleased to announce the Netsweeper 4.30 WAgent EA release with small changes for MacOS. If you have any questions or concerns about planning an upgrade to this release, please contact...
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How can I reset my root password for the console in el8 based Netsweeper ?
Please note, this knowledgebase article relates to el8-based deployments only, for instructions on how to perform this operation with an el6-based deployment, please review Console Admin Password R...
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Netsweeper Support Priorities & Service Level Agreements
Ticket/Issue PrioritiesPriority 1 (P1): Your Netsweeper product is "down" or there is a critical impact to your business operations due to an apparent problem with your Netsweeper implementation. Y...
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What to Include When Opening a Support Ticket
When submitting a ticket there are a few key pieces of information that can help our team understand your deployment and issue, leading to less back-and-forth emailing and faster resolution.Please ...
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WAgent 4.20 EA Release (Nov. 2, 2022)
Netsweeper is pleased to announce the Netsweeper 4.20 WAgent EA release. This release improves security on all platforms by enforcing https certificate validation unless the new -k argument is used...