Please note: Admin permission is required to perform the tasks outlined in this article.
Summary
Best practice is to configure your servers(s) with a Fully Qualified Domain Name (FQDN). This also allows you to Email Report download links. Without a properly configured FQDN, these links do not function properly. The Fully Qualified Domain Name must be resolvable both internally and externally.
Solution
To resolve this issue, we need to make changes on both the WebAdmin side and the Reporter server. On the Reporter server, we should add the Fully Qualified Domain Name (FQDN) to the /etc/hosts file. On the WebAdmin side, we need to add the FQDN to the reporter settings.