Summary:
After upgrading to iOS 18, some users are facing issues with SSL certificates installed post-upgrade. This document provides an overview of the issue and outlines steps for potential resolutions, as well as information on how to report the problem to Apple.
Issue Description:
Following the iOS 18 upgrade, SSL certificates installed after the update may not function correctly, leading to problems with secure connections. This issue is related to recent changes in Apple's certificate management, affecting newly installed certificates on upgraded systems.
Current Status:
A bug report has already been submitted to Apple under Feedback ID: 15386539. The issue has been identified as being on Apple's side, and we are awaiting a resolution from their team.
Possible Workarounds:
Wipe the iPad and Reinstall the Certificate:
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- Performing a complete wipe of the iPad and then reinstalling the SSL certificate has been shown to resolve the issue in certain cases.
- To do this, backup your device, wipe it to factory settings, and then reinstall the certificate. However, please note that this solution is not universally successful and should only be attempted if reinstalling the certificate alone does not work.
How to Access the Bug Report:
Users can track the progress of the bug report by following these steps:
- Go to Apple Feedback Assistant.
- Sign in with your Apple Developer Account credentials.
- Search for Feedback ID: 15386539 to view the latest updates and information from Apple.
Note: An Apple Developer Account is required to access the bug report. If you don’t have one, you’ll need to sign up to follow the issue.
Next Steps:
- Monitor Bug Report Updates: Keep track of any progress on the issue via the feedback link.
- Stay Updated: Ensure your iPad is up to date with the latest Apple patches or updates.
- Wipe and Reinstall Option: If reinstalling the certificate doesn't resolve the issue, consider wiping the iPad and reinstalling the certificate as a potential fix.
Further Assistance:
In case you have any concerns or queries, please reach out to Netsweeper Support at support@netsweeper.com.