How can we help?

Help - I am trying to generate a new proxy certificate and it is not working

Follow

Symptoms

Netsweeper 7.1.8 

When attempting to generate a new proxy certificate the certificate is not generated.

There are no error messages.

mceclip0.png

The timestamp on the file /usr/local/netsweeper/etc/ca.crt does not change.

Solution

The fix for this issue is in Netsweeper 7.2.10and it is necessary to upgrade Netsweeper to get this fix. 

After upgrading and generating a certificate, you should see a green banner with the text "NSProxy SSL Certificate generated Successfully.

mceclip2.png

 

For more information on generating certificates, please review our WebAdmin Certificate Management (netsweeper.com) documentation.

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request