Summary
You are unable to login to the Webadmin after upgrading to Netsweeper 7.2.11 or later. You see a message "There is a database connection problem which does not allow the WebAdmin to use NSD configuration database." as well as similar messages in the Policy Service Error Logs. Prior to upgrading the Webadmin setting Secure SSL connection to config database was enabled.
Question
How do I correct the database connection problem so I can log into to the Webadmin?
Answer
There is an issue in Netsweeper 7.2.11 with the Webadmin setting Secure SSL connection to config database.
Login to the console, elevate to root privilege's and stop the policy service.
$ sudo -i
# service nsdctl stop
Edit the settings_nsup2d.php file with your preferred editor.
# vi /usr/local/netsweeper/webadmin/config/settings_nsup2d.php
Locate the following line in the file.
$SECURE_DB_CONNECTION = true;
Change the value to false.
$SECURE_DB_CONNECTION = false;
Start nsd.
# service nsdctl start
Log into the Webadmin and immediately clear the Secure SSL connection to config database checkbox if it is still checked. Navigate to Administration > Configuration > WebAdmin Settings > Database Configuration.