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Navigating the onGuard Dashboard

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The onGuard Dashboard was designed from the ground-up to be both simple and effective.  It has many built in functions to help make navigation seamless and intuitive.

The onGuard Dashboard Navigation Options.

The onGuard Dashboard gives you a high-level overview of all Event information for your deployment.  The Events are listed by Status along the top of the page, with graphical data displaying the volume of Events by date in the center of the Dashboard.  Below that, you can find Events sorted by Category as well as by Student.  The lefthand side of the onGuard Dashboard allows you to filter your Events by Groups.

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Using the Dashboard to view Events.

From the Dashboard, you can view all Events by selecting the List icon in the top-left corner of the screen.

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If you want to view Events for only a specific Category or Categories within the List tab, you can select the desired Checkboxes on the left column, or if you want to view Events for a specific Group or Student, you can use the relevant Search field.  You can also filter by Event Priority as well as Contacted.

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Additionally, you can view a filtered list of Events by selecting one of the Statuses from the top of the Dashboard, Open, Escalated, Contacted, Resolved, or Dismissed.

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You can also filter your Events for a date-range or a specific day with our Date Selection pane, accessible by clicking the Select Date bar from the top-right corner of the Dashboard.

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Finally, the bottom section of the Dashboard lists Event data by Top Users, Top Categories, and Top Groups.

More_Filters.png

 

Navigating the onGuard Dashboard [video]

 

Additional Information

For more information about onGuard, please refer to the following documentation:

Introduction to onGuard

Managing onGuard Events

onGuard Alerts

How do I enable onGuard in my WebAdmin?

Enabling onGuard CPOMS Integration

Exporting onGuard Events to CPOMS

 

 

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